Read the DeepL Privacy Policy today to take control of your privacy and see exactly how your persoonsgegevens are handled. The policy explains what data is opgeslagen, how it is gebruikt, and which data points may be worden processed and zien by the service. It heeft a clear data map and accountability lines. You kunt request a data export and deletion, and you can set preferences to limit sharing. In maand, we align updates to wettelijke standards and strengthen processen overseen by bestuursorganen to maintain trust.
Concrete steps you can apply now: Minimize data collection to essentials, keep persoonsgegevens opgeslagen only for service delivery, and ensure leest and zien are restricted to approved processes. Use the privacy dashboard to manage consent and verify that data is gegeven and gebruikt only for stated purposes. You dienen to review who kunt access, and you worden alerted if there is unusual activity. If you need help, you kunt contact support for a privacy-impact check and documentation request.
Technical commitments: DeepL zien how your data is processed, with data opgeslagen under encryption and access limited to authorized personnel. Data worden processed only for service delivery and compliance, and bestuursorganen review activity logs to maintain accountability. You can exercise your rights via export, correction, and deletion requests, as outlined in the policy.
Get started now: visit the policy page, use Review settings, and leverage the data export tool to understand exactly what you share. If you need help, contact support; your privacy matters are handled with care, and you kunt expect clear explanations of the choices you make.
Data collection specifics: what is collected and why
Apply data minimization: collect only what you need to deliver translations and improve accuracy; set retention for a maand and delete data automatically when it expires.
technische data, such as device type, operating system, browser, language, and time zone, are collected to ensure reliable processing; andere data such as feature usage and error logs help monitor processen and overall system health.
persoonsgegevens may appear in input text and generated translations; we handle persoonsgegevens with care and describe hierover in the privacyverklaring.
opnames: If you enable voice input, opnames zullen worden opgeslagen en behandeld as persoonsgegevens; ze dienen uitsluitend om de spraakherkenningsmodellen te verbeteren; ze zullen verwijderd worden zodra ze niet langer nodig zijn, zoals beschreven in de privacyverklaring.
privacyverklaring: Our privacyverklaring explains why we collect data, how long we keep it, and how you can exercise rights, zoals inzage and correctie; if you request verwijdering, data zullen verwijderd worden; understanding the gevolg helps you make informed choices.
belangrijk: you have the right to access persoonsgegevens, request correctie, and ask for verwijdering; we dienen binnen een maand te reageren and will laten you know the status promptly.
omgaan met derden: We work with subprocessors under contracts; hierbij beschrijven we welke persoonsgegevens zij verwerken en welke beveiligingscontroles gelden; we hebben bepaalde vereisten en houden processen onder controle om naleving te waarborgen.
slot: Data is encrypted in transit and at rest; access is restricted by role-based controls and multi-factor authentication; a dedicated slot and regular audits strengthen defenses against threats.
hierover: Voor vragen over verzameling, verwerking en rechten, raadpleeg privacyverklaring en neem contact op met ons ondersteuningsteam; u kunt ook data exporteren of verzoeken tot verwijderen indienen, en we zullen binnen afgesproken tijdlijnen reageren.
Data storage, protection, and retention: where your data is kept and for how long
Limit data collection by adjusting your cookies on the personal pagina today, and review which persoonsgegevens you allow us to process, limited to the given (gegeven) purposes. We store persoonsgegevens in encrypted data centers and in secure backups to ensure availability for inwoners and andere gerelateerde partijen. Access is granted only to medewerkers die hebben een noodzakelijk diene to omgaan with the data, supported by multi-factor authentication and regelmatig audits. This setup helps us meet wettelijke verplichtingen and maintain trust across all betrokken partijen. These controls dienen to protect data.
Retention schedules align with purposes and wettelijke verplichtingen. Voor bepaalde categories, zoals accounts en payments, we keep data for 24 maand; cookies data for up to 12 maand; technische logs for 6 maand; en opnames from calls for 1 maand, unless a wettelijke verplichting dictates longer slot. We beoordelen these timelines regelmatig and ensure data wordt verwijderd when it is no longer needed.
At the end of each slot, the data worden verwijderd from active storage and securely scrubbed from backups where applicable. If you request deletion of persoonsgegevens, we process within the statutory timeframe and confirm completion. We minimize retention and, when data is no longer needed, delete it permanently, with confirmations sent via the privacy pagina.
To exercise your rights or adjust privacy settings, neem action on the privacy pagina: you can request access, correction, or deletion of persoonsgegevens. We respond within the statutory timeframe and document all steps to demonstrate compliance with verplichtingen and to protect persoonlijke informatie. If you have questions, laten us know via the privacy pagina, and we will respond promptly.
Your rights and how to exercise them: access, correction, deletion
Submit an access request via the privacy page to view your persoonsgegevens and any opnames we hold. We will provide a secure copy, explain the purposes, disclose recipients, and show the retention period. If bijzondere persoonsgegevens are involved, we apply additional safeguards that are noodzakelijk and rely on a lawful basis to disclose them. Read the privacyverklaring on the pagina for details, and we zullen verify your identity before sharing data.
To correct information, use the correction option on the privacy page; specify the fields to update en/of attach supporting documents if needed. We zullen apply the changes to the persoonsgegevens in our systems and confirm once completed. If the data has been shared with bestuursorganen or service providers, we will notify those recipients as required and update records accordingly.
To delete data, submit a deletion request; we assess whether deletion is permitted by law or contract. If allowed, we delete the persoonsgegevens from active systems and, where applicable, remove opnames opgenomen or anonymize them. If a wettelijke bewaartermijn vereist is, we will retain data for that period and limit processing thereafter. You will receive a notice about the gevolg for your services.
Identity verification is required to diene the request. We typically respond within 30 days; if we need more time, we will explain the reason and provide a new timeline. We regularly update the privacyverklaring and adjust the pagina accordingly, and we will inform you of wijzigingen that affect your rights.
Slot: If you have questions, contact the privacy team through the support option on your account. We will guide you through the steps and keep you informed about any changes to the policy.
Contact, questions, and complaint handling: submission steps and timelines
Submit your inquiry using the official form on the privacy pagina to ensure a swift, documented response. We handle privacy vragen and complaints according to de privacybeleid, including opnames and bijzondere persoonsgegevens when applicable. Inwoners and gemeente see clear stappen in hierover processen, with a transparent track of gevraagde informatie and updates. For een correctie, laat ons weten wat aangepast moet worden en we verwerken de verandering hierbij. Data worden opgeslagen alleen voor de necessary periode, and you can see the status on de pagina. When you submit, provide geef me de context, zodat we sneller kunnen reageren en de juiste juridische verplichtingen treffen.
Submission steps
| Step | Action | Data required | Owner | Cronologia |
|---|---|---|---|---|
| 1. Preparare | Clarify the issue, indicate whether it concerns privacy, opnames, of bepaalde gegevens, and decide if a correctie is requested. | Brief description, references to privacybeleid, contact details, any relevante gegeven context. | Privacy team | Acknowledgement within 1 business day; initial assessment within 5 business days. |
| 2. Submit | Submit the official form on the pagina; attach documents if needed; specify whether het gaat om persoonlijke data. | Full name, preferred contact, subject, description, any documenten or bewijs (if applicable). | Privacy team | Receipt confirmed within 1 business day; data checks within 3 business days. |
| 3. Assess | Review by processen; verify data minimization; identify if opnames exist; request aanvullende informatie hierover if required. | Additional documents or clarifications, if requested by the team. | Data protection office / gemeente | Assessment typically within 5–10 business days; complex cases up to 20 business days. |
| 4. Decide and act | Provide decision, outline correctie, inzage, of data verwijdering; update relevant records; apply technische maatregelen. | Outcome details, any actions to be taken, any restrictions or timelines. | Privacy team | Risposta finale entro 30 giorni (mese) salvo che sia richiesto un periodo più lungo per legge. |
| 5. Escalare o chiudere | Se non soddisfatti, rivolgersi al comune o all'autorità di vigilanza per la protezione dei dati personali; offrire ulteriori domande o percorso di ricorso. | Riferimento al caso, dettagli di contatto, un breve riepilogo delle preoccupazioni. | Responsabile della conformità | Decisione di escalation entro 30 giorni dalla presentazione dell'escalation; chiusura al momento della risoluzione. |
Cronologie e follow-up
Riconosciamo ogni presentazione entro 1 giorno lavorativo e iniziamo la beoordeling immediatamente. Se sono necessarie ulteriori informazioni, vi contattiamo tramite il metodo di contatto specificato и chiediamo dati aggiuntivi; in merito riceverete una scadenza precisa. Entro un mese (mese) forniamo la decisione definitiva, a meno che la situazione richieda ulteriore tempo a causa di obblighi legali o complessità. Potete controllare lo stato di avanzamento sulla pagina, e in caso di richiesta corretta, la correzione viene applicata e confermata con ciò. Conserviamo registrazioni di tutte le fasi dei processi, salvaguardiamo la privacy e ci assicuriamo che tutti i dati vengano elaborati con adeguate misure tecniche e limiti di accesso.
Modifiche alle politiche: come vengono comunicati gli aggiornamenti e quando hanno effetto
Raccomandazione: Iscriviti per ricevere avvisi di aggiornamento per proteggere i tuoi diritti e capire come la gestione dei dati cambia man mano che le politiche si evolvono. Puoi anche consultare l'informativa sulla privacy e altri avvisi per vedere come gli aggiornamenti influiscono sui cookie e sui dati correlati. Questa trasparenza ti aiuta ad agire tempestivamente e a leggere i dettagli senza ambiguità.
Come vengono comunicati gli aggiornamenti
- Pubblichiamo un avviso chiaro sulla pagina privacyverklaring, inclusa wanneer la modifica entra in vigore e una concisa uitleg di quali processen e data sono beïnvloed. Dichiaramo se gegevens worden gebruikt e welke data worden verwerkt nella versione vernieuwde.
- L'avviso spiega quali cookie vengono utilizzati e come questi cookie contribuiscono all'elaborazione; descriviamo le conseguenze per i diritti degli utenti e le impostazioni sulla privacy.
- Se è necessaria una correzione, inseriamo una correzione nell'aggiornamento e la colleghiamo alla versione precedente; questo avviene anche in caso di particolari situazioni che richiedono attenzione.
- Informiamo gli abitanti e altri interessati via email e tramite un banner chiaro sul sito; inoltre, si legge/o si legge l'informativa sulla privacy per ulteriori dettagli relativi alla modifica.
Quando gli aggiornamenti entrano in vigore
- La modifica entra in vigore nella data indicata con l'aggiornamento; quando necessario forniremo un periodo di transizione affinché i processi possano essere adattati senza problemi.
- Ci assicuriamo che la maggior parte delle modifiche entrino immediatamente in vigore per le nuove elaborazioni; nei casi in cui sia necessario un breve periodo di adattamento, tale periodo si applica esclusivamente ai workflow esistenti.
- Comunichiamo quali registrazioni e altri dati potrebbero essere stati modificati; il comune e i team pertinenti seguono questi passaggi in modo che tutti i soggetti interessati sappiano cosa è cambiato.
- Puoi leggere l'informativa sulla privacy (legge) per un riepilogo e puoi contattare il nostro team se hai domande; non esitare a contattarci tramite i canali dedicati esclusivamente a questo scopo.




